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Shipping Information

Shipping Options Offers FREE delivery and returns!

All orders over $75 are delivered to you free of charge! We don't charge handling or credit card fees!

● Free shipping with a regular carrier service is offered for all orders over $75 (Otherwise a shipping fee of $7.95 will be charged)
● Express shipping is available for all orders under 3kg and carries an additional fee of $9.
● Full tracking is provided once your order has been shipped so your in complete control
● One account with multiple shipping address's (Registered customers only)
● Orders received before 2pm are usually shipped same business day*

Please Note: Delivery times are not guaranteed. We use software that optimises your delivery with the best carrier for your postcode. If you need a particular carrier for your area then please call or email so that this can be arranged for you.

● Any orders over 3kg in weight will be shipped with the most effective carrier for your location and will be shipped by a road service. This usually doesn’t cause delays for Melbourne, Sydney, Adelaide, Canberra, Gold Coast and Brisbane. However, for Perth and beyond this could cause significant delays.

For full delivery time information, please follow the below links:

● Australia Post:

*Orders received before 2pm are usually shipped same business day for In Stock items only. If your item(s) is not in stock, then you will be sent an automated email advising you of this and a tentative time for delivery. Please call 1300 765 575 for current stock levels and approximate delivery times. Online stock levels are updated daily and may not be up to date at the time of ordering.

**Please Note, due to their weight and size printers can only be shipped using a road service and could take up to 1-14 business days to arrive, depending on your location. Free delivery applies to all printers under 22 kg and your post code. If for any reason we can't offer free delivery on your printer then our support staff will be in touch to find alternate solutions for you.

***We do not ship or deliver on Weekends or Public Holidays. All deliveries are made Monday to Friday.

Please Note: Same Day delivery is Only available to business addresses and must be placed before 10AM. Please request same day delivery by calling 1300 765 575.

A shipping fee of $7.95 does apply to all orders under $75

For next business day delivery, Express Post items can be sent between all locations listed below only:

LocationPostcode range(s)
Canberra 0200-0250; 2600-2639; 2900-2920
Sydney and suburbs Gosford Region Newcastle Wollongong Area 1000-1920; 2000-2249; 2555-2574; 2740-2786 2250-2263 2280-2310 2500-2530
Melbourne and suburbs Geelong and suburbs Ballarat Bendigo Shepparton/Mooroopna/Kialla Seymour Latrobe Valley 3000-3210; 3335-3338; 3340#; 3427-3429; 3750#; 3755#; 3757#; 3765-3767; 3782; 3785-3796; 3800-3810; 3910-3915; 3930-3934; 3975-3977#; 8000-8899 3211-3220 3350; 3353-3356 3550; 3552-3556 3629-3632# 3660-3661 3825; 3840-3844
Brisbane Gold Coast Booval/Ipswich Areas City of Toowoomba Strathpine/Caboolture Sunshine Coast Areas Maryborough City Hervey Bay City Bundaberg City 4000-4209 2484-2490; 4210-4299; 9726; 9728; 9729 4300-4305 4350; 4352* 4500-4510; 4520 4550-4601 4650# 4655# 4670#
Adelaide 5000-5199; 5800-5999
Hobart area Launceston 7000-7019; 7050-7053; 7055; 7172; 7892 7248-7325

Due to supply chain and logistics issues with COVID we now use a mixture of shipping from our warehouse in Hallam, Victoria and then shipping from our distributor's warehouses. We have made these changes so that we can ensure that we offer you the best possible service possible.

When your order has been shipped your tracking information will be available in your customer account and at